How to Read Your Meter

Every month, you use a certain amount of natural gas.  Your meter measures the amount of gas flowing through it and records this flow in the numbers on its dials. The dials tell us how much gas you've used.

Most residential meters have six dials on the front panel. However, only the four dials numbered 0 through 9 are used for meter readings. By following the instructions below, you can read your own meter. And once you get your readings, you can even enter your own findings online by logging into My Account.

Practice with a sample meter.

To take a reading, remember these guidelines:

1. Read the numbers for each dial going from right to left.
2. Always read the numbers in the direction the arrow on the dial is pointing.
3. When a dial pointer is between two numbers, always record the number the pointer just passed.
4. If a pointer is directly on a number, check the dial immediately to the right. The pointer on the right dial must have reached or passed zero (be sure to read in the direction of the arrow) for you to record the number the pointer will hit next on the left dial.  If the pointer on the right dial has not passed zero, write in the number the pointer just passed from the left dial.

Download a Dial Card
To help you record your own meter reading, download this dial card (PDF). Then take it with you to your meter and write down the numbers on your dials according to the instructions.

Return to Understanding Your Bill.