Nicor Services Privacy Policy

The Nicor Retail Platform (Nicor Advanced Energy, Nicor Solutions, Nicor Services, Nicor Home Services and IBT Solutions) ("Nicor") is committed to protecting your privacy, its customers and the users of this website. In light of that commitment, Nicor adheres to the policies and practices below.

This Nicor Retail Platform Privacy Policy (“Privacy Statement”) applies to the Nicor Retail Platform website and e-mail messages and governs data collection and usage. By using the Nicor Retail Platform website, you consent to the terms of this Privacy Statement. Nicor reserves the right to amend this Privacy Statement at any time at our sole discretion.

Nicor encourages you to review the privacy statements of websites you choose to link to from Nicor Retail Platform website so that you can understand how those websites collect, use and share your information as the privacy practices of those websites are not covered by this Privacy Statement. Nicor is not responsible for the data collection practices, privacy statements or other content on websites outside of the Nicor Retail Platform websites. Nicor does not assume any responsibility or liability for the actions of other parties.

Collection of your Personal Information
When you submit your information to Nicor, you agree to allow Nicor to store, access, and use that information for business purposes including but not limited to: statistical analysis, market research, improving its services, notifying you of service improvements, notifying you of other goods and services that you may be interested in, and other purposes to help Nicor better provide better service to you. Nicor will not share your provided information for direct marketing purposes with third parties other than those contracted by us to assist us in providing products and services to you. You also agree to Nicor collecting, storing and using other personally identifiable information, such as your e-mail address, first name, last name, home or work address or telephone number for business purposes. Related information provided by you to Nicor that Nicor may store, collect and use for its business purposes includes anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

We may also collect information about your computer hardware and software that is automatically made available by your internet browser, computer hardware and software including, but not limited to: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Nicor for the operation of its service, to maintain quality of the service, and to provide general statistics regarding use of the Nicor Retail Platform websites.

Use of Cookies
Nicor may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. You can always choose to not receive a cookie file by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. Please be aware that by refusing to accept a cookie you will not be able to make optimal use of this site.

Use of your Information
Nicor does not sell, rent or lease its customer lists to third parties. Nicor may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Nicor may share data with approved third parties to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your information except to provide these services to Nicor, and they are required to maintain the confidentiality of your information.

The Nicor Retail Platform companies will disclose your information gathered through its websites, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Nicor and its affiliates or the site; (b) protect and defend the rights or property of Nicor and its affiliates; and, (c) act under exigent circumstances to protect the personal safety of users of Nicor and its affiliates, or the public.

Security of your Information
Nicor secures your information from unauthorized access, use or disclosure. Nicor secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When information, including personal information (such as a credit card account numbers or bank account numbers) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Privacy Statement
From time to time, Nicor may use the information you provide us for new, unanticipated uses not previously addressed in this Privacy Statement. If Nicor’s information practices change at some time in the future, Nicor will make reasonable efforts to post the changes on this privacy page of our website. Additionally, Nicor will occasionally update this Privacy Statement to reflect company and customer feedback. Nicor encourages you to periodically review this Privacy Statement to be informed of how Nicor is using its websites and information provided to it.